Learn how to read other people’s body language. And understand what you’re doing with your body so you can communicate more effectively. Greetings When greeting someone, smile, look them in the eye and introduce yourself in a confident voice. Also, remember that in most western countries (the UK, the USA, Australia, Canada, etc.), a firm […]
When selecting an approach for saying no in any particular situation, we always need to bear in mind three key dimensions: individual personality, culture and the business context. Ask yourself the following questions: How stable are the people we are communicating with? How emotional are they? Can they take rejection? What is their communication style? […]
You’ve got a very short time to make a good impression in a job interview. And any mistake you make could cost you the job. Here are six of the most common body language mistakes that people make in interviews. Focus Keep your smartphone, mobile or PDA in your pocket or bag during an interview. […]
In this English conversation lesson, You will learn about both the formal and the informal ways of Making an Appointment. The first conversation is all about how to arrange an appointment with a friend and the second conversation takes place in the formal setting of booking an appointment with a lawyer. Conversation 1 : An […]